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Returns & Refund Policy
Due to the perishable nature of our farm-fresh products, we strive to ensure every order arrives in peak condition. If your items are damaged or defective upon arrival, please contact us within 24 hours of delivery to initiate a resolution.
Return Process
- 1.Document the Issue
Take clear photos of the damaged product and the original packaging immediately upon receipt.
- 2.Contact Support
Email our customer service team with your order number and the photos within 24 hours of delivery.
- 3.Review Process
Our quality assurance team will review your claim to determine if a replacement or credit is applicable.
- 4.Resolution
Approved claims will result in a replacement shipment or a refund to your original payment method within 5-7 business days.